Why do you need to protect your phone data during repairs?

Do you want to protect your phone data from repairs? Unless you are using a rock hard, imperishable phone, your phone will sooner or later give you a reason to either replace it completely or have it repaired depending on the extent of the subsequent damage.

From minor issues like battery replacement or the need to replace your phone’s screen protector to more complex issues involving, among other things, screen repairs, phone software and operating systems, consider your phone’s privacy before putting your phone out for repair.

If you have absolutely no problem getting random people (strangers themselves) to search your cell phone or, worse, get them to steal private information from your phone, then be our guest.

However, if you are reading this line thinking, “it can not be fulfilled”, it is probably best that you get well and learn a few things about preserving your phone’s privacy and storing your personal information and valuable data (eg text messages) , social media accounts and location information) from the phone repairer.

Even better is that this review covers both iPhone and Android phones, so you know for sure that you are covered.

Securing the privacy of your phone during repairs

Securing the privacy of your phone during repairs

The best and invincible way to secure your phone’s privacy, prevent people from interfering with your business, accessing your personal information or stealing data from your cell phone, is not to allow them to do so.

To achieve this, everyone sensitive data must be completely removed from the telephone before the said telephone is provided for repair services. It’s probably best to give them a clean slate to work on than to tempt them with data in your phone and expect them not to fail. Detailed below are small but powerful steps that need to be taken to ensure the privacy of your phone.

SD / external card removal

Whether you want to donate your phone to a registered trademark or random cell phone repairman to repair or replace parts, this is the easiest way to ensure the privacy of your phone. Removing the SD card automatically removes the data stored on it. Once this is done, no data can be accessed on the SD card until the SD card is inserted and activated.

Data backup

Whether you use an iPhone or an Android, you have the option to back up your data on a computer or use cloud or Google services. Whatever works best for you, individually.

How to back up data with an iPhone

How to back up data with an iPhone

Backing up data on an iPhone using iCloud and iTunes is easy. With a iTunes backup option, this requires connecting said iPhone to a computer. This is made even easier when you follow the instructions when opening iTunes. However, remember to click on an option that reads “backup now” because that is the sole purpose of being there.

Using an iCloud, your iPhone data can be backed up and you can conveniently secure the privacy of your phone. To help and facilitate a hassle-free backup process, you must first connect to a secure Wi-Fi network. Open your phone’s settings and find the iCloud icon. Once the icon is opened and unlocked, tap the option that reads “Backup Now.”

Here, data starts to be backed up while still connected to the Wi-Fi network. However, enabling the automatic iCloud backup option is safer. This option enables automatic backup of your files.

How to back up data with an Android phone

How to back up data with an Android phone

With the ever-improving Google features on Android phones, actions are performed on Android mobile phones without having to crash. The possibility of sync your Google Account for your phone makes it super easy to back up your files and folders to Google Drive and even your photos and videos to Google Photos.

Following the instructions in the Google apps will get you started very well. It is important to note that backing up data in this way requires internet data and as such you need to be connected to an internet source.

Google’s backup and sync app can be downloaded from an app store. These facilitate the scope of manual backups on mobile phones and computers. Download the app and follow the built-in instructions to guarantee the privacy of your phone.

If you find the above method a bit demanding for an Android mobile phone, you can easily transfer your files from your phone to a computer to store them. Here, using a USB cable, connect your phone to a computer, tap the pop-up message that reads “USB to …”, and then tap “transfer files”.

When this is done, your phone data is displayed on the computer. Open the data and highlight all the information you want to back up. Click “Copy” and “Paste” on your computer. This is much easier when you get to it.

Data erasure and factory reset

You will delete all the data you have backed up when the backup is complete or else it will defeat the whole purpose of backing up the said data. Here it is important to make sure that you have backed up the data before proceeding to delete it from your phone.

We assure you that you do not want to be in a position where you find out that you have deleted data that has not been backed up.

How to delete backed up data from an iPhone

Touch the “Settings” icon, click “General Settings” followed by the “Reset” option. This will cause you to select a “Delete All Content”. Pressing this automatically resets your phone to the factory settings. This leaves your phone completely free of all data and personal / general information.

How to delete backed up data from an Android phone

This is similar to the method for iPhone users. Open “Settings” on your phone followed by the “Backup and reset” option. This may be marked differently on different Android versions, so prompts need to be read carefully and followed.

Recovery of phone data

Recovery of phone data

Before you think about restoring data on your phone, all repair services may be terminated and at this point the confidentiality of the phone is established.

Recovering data with an iPhone

For the iTunes backup and restore method, iPhone must be connected to the computer to which it was backed up. Open the iTunes app on your computer and tap your device in the app on your PC. Select the “summary” option followed by the “Restore” option. This way, your data is recovered.

Use the iCloud backup and restore method to go to “settings”. Tap “iCloud” followed by “Manage Storage”. A device appears in the list under “iCloud Backup”. Tap it to access the latest device. Afterwards, go to “Settings” followed by “General” and then “Reset and delete all content and settings”.

Store ā€¯button. You will be asked to enter your iCloud login information, which can only be accepted if the phone is connected to an Internet source. When this is done, data is restored. This process leaves your phone in clean condition and awaits restoration. This process leaves your phone in clean condition and awaits restoration.

Data recovery with an Android phone

Data recovery with an Android phone

Depending on the backup method used, the data recovery process for an Android device requires only a few steps. A “login” to your Google Account would be the first step. This is especially true if your Google Account was synced with your phone.

When the login is complete, tap on the phone settings, click on “Backup and restore” followed by “Automatic restore” under the section labeled “Personal section”.

For the computer’s backup method, the same action is performed. First, connect the phone to the computer to which files were transferred. Then tap the pop-up message that reads “USB to …” tap “Transfer files”.

When done, open the phone’s data location. Then select all the information you want to transfer from the computer. Click the “Copy” and “Paste” option on the phone. It really is as easy as it sounds.


Phone protection is a top priority these days because of the sensitive information stored in phones. This privacy is often broken during phone repairs. This is done by people who offer these repair services, which most often do not even go beyond just offering “repair services” to pry after clients via their phones.

Experts recommend that this sensitive information be backed up and deleted from phones. Especially before phones are issued for repairs, no matter where the miniature repair job is.

The only setback for this somewhat perfect plan for protecting your phone data is if your phone goes through damage. Damage, including water damage and intense screen damage, for example. After that, no backup can be made right away. In this case, you may need to sit at the phone while a repair is being performed. Something to protect your data, right?

Disclaimer: This article is not the official guide to protecting your phone’s data process, but is based on the author’s research or personal experience.

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